Privacy Policy

At Maevon, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

By using this website or placing an order, you agree to the terms described below.

Who we are

Maevon is a ceramic studio based in Amsterdam, the Netherlands.
This website is hosted on Shopify. Your data may be processed through Shopify’s secure servers and systems.

If you have questions about this policy, you can contact us at: hello@maevonceramics.com

What personal data we collect

We collect personal data when you:

• Place an order
• Sign up for our newsletter
• Fill out a contact form
• Browse our website (via cookies and analytics)

This data may include:

• Name
• Shipping and billing address
• Email address
• Phone number (if provided)
• Payment details (processed securely via Shopify or third-party providers)
• IP address and browsing behavior (via cookies and analytics tools)

Why we collect your data

We use your personal data to:

• Process and ship your order
• Send order and shipping confirmations
• Respond to your questions or messages
• Send marketing emails (only with your consent)
• Improve the functionality and performance of our website

We only collect and use the data necessary for these purposes.

Sharing your data

We only share your data with third parties when necessary to process your order or run our store, such as:

• Shopify (website and order processing)
• Shipping carriers (to deliver your order)
• Payment providers (Shopify Payments)
• Email marketing platforms (Klaviyo, only if you subscribed)

We never sell your personal data.

Cookies & analytics

This website uses cookies to:

• Enable website functionality
• Understand how visitors use the site (via tools like Google Analytics)
• Remember your preferences

You can manage or disable cookies in your browser settings.

Your rights

Under the GDPR, you have the right to:

• Access the personal data we hold about you
• Correct or update your data
• Request deletion of your data
• Withdraw your consent for marketing at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at hello@maevonceramics.com

Data retention

We keep your data only as long as necessary to fulfill the purposes listed above, or as required by law (e.g. for tax records).

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the "Last updated" date.

Contact

If you have any questions or concerns about your privacy or this policy, please reach out to:
hello@maevonceramics.com