Privacy Policy

Last updated: 16 July, 2026

Maevon Ceramics respects your privacy and is committed to protecting your personal data. Please read this Privacy Policy carefully. It explains how we collect, use, store, and protect your personal data when you visit our website or purchase our products.

Who We Are

Business name: Maevon Ceramics
Address: Tristan Keurishof 31, 3816BP Amersfoort
Email: hello@maevonceramics.com
Chamber of Commerce (KvK): 72173033
VAT Number: NL002362152B98

We are the data controller responsible for processing your personal data.

What Personal Data We Collect

Depending on how you interact with our website, we may collect:

Name
Billing and shipping address
Email address
Phone number (if provided)
Payment information (processed securely by our payment provider)
Order history
IP address
Browser and device information
Any information you provide when contacting us

Why We Use Your Data

We process your personal data to:

Process and deliver your orders
Handle payments
Communicate about your order
Respond to customer service inquiries
Comply with legal and tax obligations
Improve our website and services
Prevent fraud and protect our business

We only process your data when we have a legal basis under the General Data Protection Regulation (GDPR).

Payment Providers

Payments are processed securely by trusted third-party payment providers. We do not store your complete payment card details. Our payment provider may process your personal data in accordance with their own privacy policy.

Shipping Partners

To deliver your order, we share the necessary information (such as your name, address, and contact details) with our shipping partners.

Marketing

If you subscribe to our newsletter, we will use your email address to send updates and promotions.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.

We will only send marketing emails where permitted by applicable law.

Our website uses cookies to ensure the website functions properly and to improve your browsing experience.

Where required by law, we ask for your consent before placing non-essential cookies.

For more information, please see our Cookie Policy.

How Long We Keep Your Data

We retain personal data only for as long as necessary to:

Fulfil your order
Meet our legal obligations
Resolve disputes
Enforce our agreements

Certain financial records must be kept for the period required by Dutch tax law.

Sharing Your Data

We only share your personal data when necessary, including with:

Payment providers
Shipping companies
Website hosting providers
IT service providers
Accountants or tax advisers
Government authorities when legally required

We do not sell your personal data.

International Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, as required by the GDPR.

Your Rights

Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Receive a copy of your data (data portability)
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided above.

You also have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet is completely secure.

Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us.